Posted: Sep 24, 2025

IRA Specialist

BrightBridge Credit Union - Lawrence, MA
Full-time
Salary: $21.00 - $25.00 Hourly
Application Deadline: Oct 31, 2025
Bank and Financial Institutions

Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We're looking for a knowledgeable and motivated IRA Specialist to join our Operations Team, supporting our Retail Staff and members with expert guidance on all things IRAs. In this role, you’ll handle transfers, distributions, rollovers, conversions, death claims, and account closures—ensuring every step follows government regulations and Credit Union policies. You’ll maintain precise retirement records, conduct annual account reviews, and complete all regulatory reporting with accuracy. If you thrive on providing quick, accurate service, enjoy solving complex account needs, and want to be part of a team that values both expertise and member relationships, we’d love to hear from you!

Why You’ll Love Working Here

  • A collaborative team culture where your contributions matter
  • Ongoing training and career development opportunities
  • Competitive pay, benefits, and the chance to grow with a supportive organization
  • The satisfaction of making a real difference in your community every day
What You'll Be Doing (Your Responsibilities)
  1. Keep abreast of IRA regulations and assess the impact on IRA administration.
  2. Serve as the subject matter expert for our internal teams.
  3. Perform responsibilities related to IRA products.
  4. Reviewing account documentation for accuracy and completeness, initiating and or approving transfers, facilitating distributions, and ongoing account monitoring for compliance.
  5. Ensure overall compliance with IRA operations policies and procedures.
  6. Maintain proficient knowledge of pertinent policies, procedures, and internal controls, and meet all job specific requirements in a timely fashion.
  7. Work closely with the Operations Manager to ensure all procedures adhere to applicable IRA regulations & laws.
  8. Monitors risk controls related to financial transactions processed against customer accounts.
  9. Ensure compliance in the annual processing of all tax filings.
  10. Provides back up to other members of the operations team as needed based on capacity.

What We’re Looking For (Your Qualifications)

  1. Associate degree preferred or equivalent experience required.
  2. Specialized IRA training and/or work experience preferred.
  3. Minimum three (3) years' experience in banking, specifically in bank operations.
  4. Minimum of one (1) year IRA product experience.
  5. Certification required within (1) year and maintained.
  6. Demonstrated Microsoft Office skills.
  7. Research, analysis, and problem resolution skills.
  8. Strong verbal and written communication skills.
  9. Organizational skills and detail oriented.
  10. Ability to manage time efficiently and effectively.
  11. Strong interpersonal skills.
  12. Ability to work in a team environment.
  13. Ability to meet deadlines and work under pressure.
  14. Proactive self-starter who is detail and goal oriented.
How To Apply:

1. Navigate to www.brightbridge.com/careers
2. Click on "Join Our Team" to be brought to our career center
3. On the left side of your screen, locate "Current Openings"
4. Locate the position you are interested in and apply!